Terms of service


Last updated: October 3, 2026

Welcome to Lumiverse Resin. The terms “we”, “us”, and “our” refer to Lumiverse Resin. Lumiverse Resin operates this website, including all related information, content, features, tools, products, and services provided through lumiverseresin.com (collectively, the “Services”).

Our online store is powered by Shopify, which enables us to provide our Services to you.

By accessing, browsing, or using our website, or by purchasing products from us, you agree to be bound by these Terms of Service and our Privacy Policy.

Please read these Terms carefully before using our Services.

1. Access and Account

By using our Services, you represent that you are at least the age of majority in your place of residence, or that you have the permission of a parent or legal guardian where applicable.

When using our Services or placing an order, you may be required to provide information such as your name, email address, billing information, payment information, and shipping information.

You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the security of your account information and for all activity associated with your account.

You may not transfer, sell, or assign your account to another person without our permission.

2. Our Products

We make every reasonable effort to ensure that product descriptions, photographs, colors, dimensions, and other product information displayed on our website are accurate.

However, because our products are handmade, there may be slight variations between the product shown in photographs and the actual product you receive.

Natural wood grain, resin patterns, colors, textures, handmade details, and other characteristics may vary from one piece to another.

Colors may also appear differently depending on your device, screen settings, lighting, and other technical factors.

Product descriptions, prices, designs, availability, and other information may be changed or updated at any time without prior notice.

We reserve the right to discontinue products or limit quantities available for purchase.

3. Orders

When you place an order through our website, you are submitting an offer to purchase the selected products.

We reserve the right to accept, decline, or cancel an order at our discretion, including where there is an error in pricing, product information, availability, or payment.

An order is considered accepted once we have received payment and confirmed the order.

Please carefully review your order before submitting it.

Because many of our products are handmade and may be made to order, cancellation requests may not be possible once production has started.

Purchases are subject to our Refund & Return Policy.

You agree that products purchased from our website are intended for personal or household use unless otherwise agreed with us.

4. Prices and Billing

All prices displayed on our website are subject to change without notice.

The price charged for a product will generally be the price displayed at the time the order is placed and will be confirmed in your order confirmation.

Unless otherwise stated, prices may not include applicable taxes, customs duties, import charges, or shipping charges.

Promotions and discounts may be subject to additional terms and conditions.

You agree to provide accurate and complete billing and payment information for all purchases.

You are responsible for ensuring that the payment method used belongs to you or that you have authorization to use it.

5. Shipping and Delivery

We will process and ship orders according to the shipping information provided on our website and during checkout.

Estimated production and delivery times are provided for guidance only and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by shipping carriers, customs processing, weather, natural disasters, strikes, government actions, or other circumstances beyond our reasonable control.

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Customers may be responsible for customs duties, import taxes, or other charges imposed by their destination country unless otherwise stated.

6. Intellectual Property

All content available through our Services, including but not limited to:

  • Logos

  • Brand names

  • Product designs

  • Product photographs

  • Text

  • Graphics

  • Videos

  • Images

  • Website design

  • Product descriptions

  • Original artwork

is owned by or licensed to Lumiverse Resin and is protected by applicable intellectual property laws.

You may use our website for personal and non-commercial purposes.

You may not reproduce, copy, modify, distribute, sell, publish, or commercially exploit our content without our prior written permission.

You may not use our trademarks, logos, designs, or branding without our prior written permission.

7. Optional Third-Party Tools

Our Services may provide access to tools, applications, or services operated by third parties.

We do not necessarily monitor, control, or have input into these third-party services.

Third-party tools are provided on an “as is” and “as available” basis, subject to the terms and conditions of their respective providers.

Your use of third-party tools is at your own discretion and risk.

We may introduce additional features, tools, or services in the future, which may also be subject to these Terms.

8. Third-Party Links

Our website may contain links to websites, services, or resources operated by third parties.

These links are provided for convenience and do not mean that we endorse or guarantee the content, products, services, or practices of those third parties.

We are not responsible for any loss, damage, or issue arising from your use of third-party websites or services.

You should review the terms and privacy policies of any third-party website before using it.

9. Relationship with Shopify

Lumiverse Resin's online store is powered by Shopify.

Shopify provides the technology and infrastructure that enables us to operate our online store and provide our Services.

However, purchases made through our store are transactions between you and Lumiverse Resin.

Shopify is not responsible for the products we sell, the fulfillment of our orders, or the relationship between you and Lumiverse Resin.

10. Privacy Policy

Your use of our Services is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

11. Feedback and Reviews

If you submit reviews, comments, suggestions, photographs, ideas, or other content to us (“Feedback”), you grant Lumiverse Resin permission to use, reproduce, modify, publish, distribute, and display that Feedback for business, marketing, promotional, or operational purposes, where permitted by applicable law.

You represent that:

  • You own or have the necessary rights to the content you submit.

  • Your Feedback does not violate the rights of another person or business.

  • Your Feedback does not contain unlawful, abusive, misleading, defamatory, obscene, or malicious content.

  • Your Feedback does not contain viruses or other harmful code.

We reserve the right to remove or refuse to publish Feedback that violates these Terms or applicable law.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Prices

  • Promotions

  • Shipping charges

  • Delivery estimates

  • Product availability

  • Other product or website information

We reserve the right to correct errors, update information, change information, or cancel orders when necessary.

We may do so without prior notice, including after an order has been submitted, where permitted by applicable law.

13. Prohibited Uses

You may use our Services only for lawful purposes.

You must not use our Services:

  • For any unlawful or fraudulent purpose.

  • To violate applicable laws or regulations.

  • To infringe our intellectual property rights or the rights of others.

  • To harass, threaten, abuse, or harm another person.

  • To submit false or misleading information.

  • To impersonate another person or business.

  • To distribute spam or malicious content.

  • To upload viruses or harmful code.

  • To interfere with the operation or security of our website.

  • To collect personal information from other users without authorization.

  • To scrape, crawl, copy, or reproduce significant portions of our website without permission.

  • To circumvent security features of our website or related services.

  • To reproduce, resell, or exploit our products or Services without authorization.

We reserve the right to suspend or terminate access to our Services where we reasonably believe these Terms have been violated.

14. Termination

We may suspend or terminate your access to our Services where permitted by applicable law if you violate these Terms or engage in conduct that may harm our business, website, customers, or third-party service providers.

Any obligations or provisions that by their nature should continue after termination will remain in effect.

15. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our Services and information provided through our website are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • Our website will always be available.

  • Our website will be uninterrupted or error-free.

  • All information will always be complete or accurate.

  • Products will always be available.

  • Delivery times will always be met.

Because our products are handmade, minor variations in appearance, texture, color, wood grain, or other characteristics are natural and do not necessarily constitute defects.

Nothing in these Terms excludes or limits any consumer rights or warranties that cannot legally be excluded under applicable law.

16. Limitation of Liability

To the fullest extent permitted by applicable law, Lumiverse Resin and its owners, employees, contractors, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our Services or products.

This may include, where permitted by law, loss of profits, loss of revenue, loss of data, business interruption, or replacement costs.

Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.

17. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Lumiverse Resin, its owners, employees, contractors, service providers, and affiliates from claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms.

  • Your violation of applicable law.

  • Your misuse of our Services.

  • Your infringement of another person's rights.

  • Content or Feedback you submit to us.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

The remaining provisions will continue to remain in full force and effect.

19. Waiver and Entire Agreement

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with our Privacy Policy, Refund & Return Policy, Shipping Policy, and other policies referenced on our website, constitute the agreement governing your use of our Services.

These Terms replace any previous agreements or communications regarding your use of our Services, except where otherwise stated.

20. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations under these Terms where permitted by applicable law.

21. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable to Lumiverse Resin and the jurisdiction in which our business is legally established, subject to any mandatory consumer protection laws that apply to you.

Nothing in these Terms is intended to remove or restrict rights that you may have under mandatory consumer protection laws in your country or region.

22. Headings

The headings used in these Terms are provided for convenience only and do not affect the interpretation of any provision.

23. Changes to These Terms

We may update or change these Terms of Service from time to time.

When we make changes, we will update the “Last updated” date at the beginning of this page.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

24. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Lumiverse Resin
Email: lumiverseresinstudio@gmail.com
WhatsApp: +84876299935
Website: lumiverseresin.com